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Download Know Thy Customer!: How to Follow Marketing's First Commandment epub

by Daniel Johnson,Kevin Sharp




Are you a marketing manager, a customer service manager, or anyone involved with -- and affected by -- customer satisfaction? This book should be your first resource on how to monitor the health of the customer relationship to deliver better and more consistent service and satisfaction -- to your customers and to your co-workers through your company.
Download Know Thy Customer!: How to Follow Marketing's First Commandment epub
ISBN: 0850132738
ISBN13: 978-0850132731
Category: Business
Subcategory: Processes & Infrastructure
Author: Daniel Johnson,Kevin Sharp
Language: English
Publisher: Dartnell Corp; 1st edition (June 1, 1997)
Pages: 243 pages
ePUB size: 1421 kb
FB2 size: 1374 kb
Rating: 4.6
Votes: 105
Other Formats: doc azw mobi doc