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Download Ultimate Basic Business Skills: Training an Effective Workforce epub

by Christee Gabour Atwood




Having a copy of Ultimate Basic Business Skills: Training an Effective Workforce on your bookshelf is like having an on-call business training department. This book offers ready-to-present programs on the most critical frontline business skills every member of your organization needs. Too often training in these basic business areas is ignored in favor of more pressing product or service training. Ultimate Basics Business Skills offers learning professionals everything needed to quickly deploy this valuable training. Lively, scripted half-day programs in more than 20 individual topic areas cover external and internal customer service skills, project management, help in projecting a professional image and working in a team environment, and much more.

The book uses the familiar structure of the Trainer's Workshop Series to guide the training sessions and includes all handouts, worksheets, assessments, and PowerPoint slides to allow users to quickly create training targeted specifically for their intended audience. All programs offer enough additional material to allow expanding the program length to suit training needs. Users can easily blend, mix, and match formats and contents to create just the program your organization needs.

Download Ultimate Basic Business Skills: Training an Effective Workforce epub
ISBN: 1562865897
ISBN13: 978-1562865894
Category: Business
Subcategory: Management & Leadership
Author: Christee Gabour Atwood
Language: English
Publisher: Association for Talent Development; Pap/Cdr edition (December 16, 2009)
Pages: 304 pages
ePUB size: 1597 kb
FB2 size: 1875 kb
Rating: 4.5
Votes: 988
Other Formats: azw lrf doc mbr